I am eligible for a return, how will I be reimbursed?

Updated 3 months ago by Lisa

You can return all items* purchased for a store credit within 14 days of receiving your order. The items must be unworn with the original tags attached. Once your order has been received, it will be processed within 2-5 business days and you will receive an email with your store credit. This is eligible to use within 3 years from the date of issue.

Please note if you are returning an item from our Esther Luxe Bridal collection, you are eligible for a refund and you will be able to select this option in our returns portal.

*Sale items, earrings, intimates, personalised styles, body tape or hair and skin related items cannot be returned.

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